Analyst – Inbound Chat – Customer Operations (Pune)
We are searching for a results-oriented Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will handle customer inquiries effectively, escalate complex issues to the appropriate team members, and contribute in the improvement of our customer service processes.
The ideal candidate will possess proven communication and interpersonal skills, a dedication to customer satisfaction, and a solution-oriented mindset. Strong analytical skills and the ability to multitask multiple inquiries simultaneously are also essential.
If you are enthusiastic about joining a challenging environment and making a significant impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Become a part of Eclerx
Are you enthusiastic about providing exceptional customer service? Do you have strong communication skills? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides customer care solutions. Our team is passionate to delivering high-quality service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer questions in a timely and courteous manner
* Handling with customer problems
* Updating customer history
This is opportunity to become part of a thriving team and make a real impact. click here We offer a attractive salary and benefits package.
If you are interested in this position, please submit your resume and cover letter to [email protected].
Customer Support Specialist Eclerx
At Eclerx, we're seeking a driven and talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.
Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Holds Openings for Talented Inbound Chat Analysts
Eclerx Pune is actively hiring talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. Do you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, addressing technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a keen work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a driven individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an remarkable opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will resolve issues in a timely and courteous manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Guiding users through online processes
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a attractive benefits package and the chance to make a real impact. If you are ready to take on this fulfilling role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the main point of contact for customers seeking assistance via our online chat platform. You'll deliver efficient and helpful solutions to their inquiries, affirming a positive customer experience.
- Your role will demand dialoguing with customers in a courteous and warm manner.
- Candidates will also be responsible for resolving a range of customer issues
- The company offers a rewarding work environment with opportunities for growth.